We have a new look!
We have been working hard over the last few months to come up with a fresh new look; and it's finally here!
- New wellness oil labels
- New, more durable outer packaging for wellness oils
- New carrier oil (More information below)
We know that changing the formula of our wellness oils will bring up a few questions, we'd like to take the time to answer some of them here.
Just click the question to reveal the answer.
Will this change the effectiveness of the products?
Absolutely not! The effectiveness of our products comes from the essential oils in the blends, not the carrier oil. The carrier oils do have some added benefits and desirable qualities, but are not responsible for any product results.
In a nutshell it’s a fraction of the whole Coconut oil, the long chain triglycerides are removed, leaving the Medium Chain Triglycerides (MCT). It is less oily than regular coconut oil and staying in liquid form when cold. Fractionated coconut oil has a higher concentration of Capric acid and Caprylic acid and thus is a better antioxidant, anti-inflammatory and disinfectant.
Fractionated coconut oil is tolerated by all skin types – even sensitive – and has an indefinite shelf life. It’s completely colorless and odorless, non-staining, with a non-greasy feel. It’s a wonderfully neutral oil; its ability to take a back seat to everything else in the mix is what we love about it.
Grapeseed oil is oil pressed from the seeds of grapes, mostly from seeds discarded during the process of making wine. Because of its numerous health benefits, grapeseed oil is the one of the most popular carrier oils used in aromatherapy.
What does this mean for you?
Our changes aren't going to all be instantaneous, and while we're trying to make the transition as smooth as possible, there will be a few things during the change you might notice.
1. The Sale!
Now this is probably the most exciting part of the change, the sale. This sale won't last long, so it's best to get in on it now. We are trying to get rid of all our old packaging as quickly as we can, but once we run out of old packaging for a product the sale ends on it.
We are offering some of the best sale prices on products that we can, and this deal is not likely to come up again soon. By participating in this sale, you are helping us make the shift to our new packaging. This new packaging was prompted by your feedback on our boxes, so we are rolling out packaging that is stronger and far more durable.
2. Wellness Oils
Despite the new carrier oil and packaging, the product you are receiving will be the same effective product you've been using for years. Cycling out the old Wellness Oil packaging will depend on your orders taking the old stock, which might result in some orders being shipped with both old packaging and new packaging.
We have had roughly the same product packaging for ten years, and it's past time for a more modern look. The new design was made specifically to feel reminiscent of the old design, while cutting back the distracting fluff. The result is a simple, clean look with familiar elements to the Nature's Inventory you know and love.
3. The New Website
The new website will still have all the same products you know and love, however there may be some changes still taking place as we get everything settled. Feel free to send us an email at firstname.lastname@example.org if you see problems with a page or have feedback on our new site. It is still certainly a work in progress, but with time and your help it will become a beautiful, user friendly space.
We decided to make the website change because of your feedback, you'll see the mobile site works far better than our previous mobile site, and we are working to give this new website a cleaner, more streamline look and feel.
4. Account Information
With our new website you are given the choice to make an account or place orders as a guest. Unfortunately, the website will not keep all of your account information. If you are subscribed to our newsletter you should have received an email inviting you to have us transfer your account information, simply reply to that message and we will add you to the new website. If you aren't subscribed to receive emails or can't find our invite, you could email us at email@example.com or call us at 866-607-2146 to get your account set up. Once we get word from you, we will send you another email inviting you to create a password for your account, because we never have and never will know your password.
If you'd rather, you could create a new account when you place your next order. The choice is yours. We are looking forward to making this move with you, and a fresh start for all of us.
5. Shipping Charges
There has been a few changes made to our shipping prices during this switch, and anyone who has been with us since the beginning knows that our shipping prices are very rarely adjusted at all. You can see that we've raised the order price for free shipping, this was to allow for us to lower our shipping cost on smaller orders.
We can't remember the last time our shipping prices were changed, and with our overall store update it seems fitting to catch them up to the times as well. The economy has changed since our prices were set, and while we still offer the same low prices for our products, we will make some necessary changes to continue to deliver them to you.
Thank you for your patience.
It will take time for us to fully implement these changes, thank you for staying with us through this transition and understanding the adjustment.
If you have any questions or comments feel free to reach out to us at firstname.lastname@example.org